Empowering South African Youth for Sustainable Careers in the Financial Services Sector
Overview
The AVBOB Mutual Assurance Society, in collaboration with the Insurance Sector Education and Training Authority (INSETA), invites motivated and unemployed South African youth to apply for the Long-Term Insurance Learnership Programme 2025 / 2026.
This one-year initiative provides a rare opportunity for learners to gain nationally accredited qualifications while receiving hands-on work experience in one of South Africa’s most established insurance and financial service companies.
The programme aims to bridge the gap between education and employment by equipping young people with technical knowledge, customer service skills, and ethical business practices that drive success in the insurance sector.
Key Details
- Company: AVBOB Mutual Assurance Society
- Training Partner: INSETA (Insurance Sector Education and Training Authority)
- Programme Name: Long-Term Insurance Learnership (Unemployed Programme)
- Qualification Level: NQF Level 4, 140 credits
- Duration: 12 months (full-time)
- Type: Contract (9–12 months)
- Work Level: Student / Graduate Entry
- Location: Polokwane, Bochum, Mokopane & Lebowakgomo (Centurion)
- Application Closing Date: Not specified – apply as soon as possible
- Reference Number: LEARNERSHIPS – 2025 / 2026 (PLK)
About AVBOB and INSETA
AVBOB Mutual Assurance Society is one of South Africa’s oldest and most trusted mutual societies, offering financial protection and funeral services to millions of policyholders. Established more than a century ago, AVBOB’s mission is to improve lives through financial inclusion, ethical service, and continuous community development.
INSETA, a Sector Education and Training Authority under the Department of Higher Education and Training, focuses on developing skilled professionals for South Africa’s insurance and financial services industries. Its partnership with AVBOB supports the national goal of reducing unemployment by creating learnerships that lead to sustainable employment.
Together, the two institutions are helping build a knowledgeable workforce capable of supporting financial literacy, customer service excellence, and economic empowerment in South Africa.
Purpose of the Learnership Programme
The AVBOB & INSETA Long-Term Insurance Learnership is part of a national drive to develop scarce and critical skills in the financial services industry.
The programme targets young South Africans who are unemployed, eager to learn, and ready to contribute meaningfully to the insurance sector. Through a structured combination of theoretical study and workplace learning, participants gain industry-recognized qualifications while developing professional habits that prepare them for permanent roles.
What the Programme Offers
- Accredited Theoretical Training
Learners complete structured modules aligned with the NQF Level 4 Long-Term Insurance qualification. Topics typically include:- Fundamentals of insurance and financial services
- Customer relationship management
- Understanding insurance legislation and ethics
- Product knowledge (life, disability, funeral, and investment policies)
- Sales and client service excellence
- Communication and workplace professionalism
- Practical Workplace Experience
Learners are placed at AVBOB branches, where they apply theory in real-life business situations. Activities include assisting clients, processing policy applications, updating records, and supporting administrative functions. - Mentorship and Coaching
Each learner is assigned a mentor who provides continuous guidance, performance feedback, and career advice. This mentorship ensures that learners not only complete the qualification successfully but also understand the importance of integrity, empathy, and accountability in the insurance industry. - Monthly Stipend and Support
Participants receive a monthly stipend to cover basic expenses during the programme. The stipend encourages focus on studies and professional development rather than financial hardship. - Nationally Recognised Qualification
Upon successful completion, learners obtain a nationally recognised NQF Level 4 qualification endorsed by INSETA — a credential that enhances employability across the financial sector.
Minimum Entry Requirements
To qualify for the AVBOB & INSETA Learnership 2025 / 2026, applicants must meet the following minimum criteria:
- Citizenship: Must be a South African citizen.
- Age: Between 18 and 35 years.
- Education: Grade 12 / Matric certificate with English and Mathematics or Mathematical Literacy or Accounting.
- Employment Status: Must be unemployed at the time of application.
- Previous Learnerships: Applicants must not have previously participated in a learnership programme.
- Further Studies: Candidates should not be registered with another academic institution or engaged in any form of study during the learnership period.
- Language Proficiency: Good command of English (verbal and written).
- Computer Skills: Basic literacy in MS Office applications and internet use is an advantage.
- Soft Skills: Self-motivated, responsible, and able to work both independently and as part of a team.
Meeting these requirements ensures that learners are adequately prepared for the academic and professional demands of the programme.
Locations and Placement Opportunities
Successful candidates may be placed at AVBOB branches in:
- Polokwane – the provincial capital of Limpopo, known for its vibrant commercial activity.
- Bochum – a developing community with growing need for financial services.
- Mokopane – a mining and agricultural hub offering real-world exposure to diverse client bases.
- Lebowakgomo (Centurion offices) – a strategic location that supports administration and training logistics.
These placements allow learners to serve their local communities while gaining practical experience in the insurance environment.
Why You Should Apply
The AVBOB & INSETA Learnership Programme is a valuable stepping stone for young people who aspire to careers in financial services or insurance.
Below are key reasons why this opportunity is worth pursuing:
- Career Growth and Job Readiness
Learners gain workplace skills such as customer service, communication, sales techniques, and record management — skills that are transferable to a wide range of business environments. - Practical Experience
Instead of only studying theoretical concepts, participants work in real branches where they observe industry operations, learn from professionals, and interact with clients daily. - Employment Opportunities
Learners who successfully complete the programme and demonstrate commitment may be considered for permanent positions within AVBOB or other financial institutions. - Contribution to National Development
The programme supports South Africa’s National Skills Development Strategy by promoting employability and economic inclusion among youth. - Ethical and Professional Standards
The training emphasises ethical conduct, customer confidentiality, and regulatory compliance — all essential to building a trustworthy financial sector.
What Learners Will Gain
Over the 12-month period, participants will develop a combination of technical and personal competencies, including:
- Understanding how insurance policies are designed and administered.
- Communicating effectively with customers and colleagues.
- Managing time, work tasks, and client expectations efficiently.
- Using technology for data capture and reporting.
- Applying ethical decision-making in real work situations.
- Preparing for industry accreditation and continuous professional development.
These skills help learners become job-ready and confident professionals capable of adding value to any organization within the finance sector.
Application Process
Applicants are encouraged to apply as soon as possible since the closing date is not specified and selection is ongoing.
Step 1 – Prepare Your Documents
Before you start the application, ensure that you have the following ready:
- A detailed and updated Curriculum Vitae (CV).
- A certified copy of your Identity Document.
- A certified copy of your Matric Certificate or equivalent qualification.
- Proof of residential address.
- Apply Online for the AVBOB & INSETA: Learnership Programme
- Any relevant supporting certificates or letters of recommendation.
Step 2 – Submit Your Application
Applications can be submitted online through AVBOB’s official careers page or through regional branches located in Tembisa or Bronkhorstspruit (depending on availability).
Candidates should clearly indicate their preferred location (Polokwane, Bochum, Mokopane, or Lebowakgomo) in their application documents.
Step 3 – Selection and Assessment
Shortlisted applicants may be contacted for interviews and further assessments. These may include aptitude tests, communication evaluations, and background verification processes to ensure suitability for the programme.
Successful candidates will receive formal offers and detailed instructions regarding the start of training.
Responsibilities of Participants
Learners are expected to demonstrate professionalism and commitment throughout the learnership period. Key responsibilities include:
- Attending all scheduled training sessions and workshops.
- Meeting academic and work performance requirements.
- Respecting confidentiality and ethical codes of conduct.
- Working closely with mentors and supervisors to improve skills.
- Participating in community and corporate social responsibility initiatives where applicable.
Learners who complete the programme successfully will receive formal certification and be encouraged to pursue further professional qualifications in the financial sector.
Equal Opportunity and Transformation Commitment
AVBOB is an Equal Opportunity Employer and is committed to diversity and transformation in line with South Africa’s Employment Equity Act. The organisation encourages applications from women, persons with disabilities, and previously disadvantaged individuals.
INSETA’s partnership ensures that the learnership remains inclusive and accessible to youth from various backgrounds and regions.
Important Notes for Applicants
- Only applications meeting the minimum requirements will be considered.
- Late or incomplete applications will not be accepted.
- If you have not heard back within 30 days after submitting your application, consider your application unsuccessful.
- Successful applicants must be available to attend training and work placements for the full 12-month duration.
Impact on Youth Development and the Economy
The AVBOB & INSETA Learnership Programme does more than create job opportunities; it strengthens South Africa’s financial sector through skills transfer and capacity building. By equipping young people with technical and interpersonal skills, the programme reduces unemployment, enhances customer trust, and promotes economic stability.
Graduates often go on to become insurance consultants, claims administrators, financial advisors, or customer service specialists — roles that support long-term economic growth and financial inclusion.
Conclusion
The AVBOB & INSETA Long-Term Insurance Learnership 2025 / 2026 represents a transformative opportunity for unemployed youth in South Africa to gain a recognized qualification, practical experience, and a solid foundation for career growth in the insurance industry.
Applicants who meet the requirements and are eager to learn are encouraged to apply promptly. With dedication and commitment, this programme can open doors to a rewarding career and a more secure future.
For further information and updates, visit AVBOB’s official website or contact the nearest regional office for application support.
This learnership is not just about training — it is about empowerment, community upliftment, and building a skilled generation ready to shape the future of South Africa’s financial landscape.
