Job Type: Full-Time
Job Location: South Africa
Overview:
The JumpStart Retail Frontline Programme (RFP) is designed to unlock entry-level retail opportunities for matriculated youth. This two-week skills development course includes an online life skills course, in-person training and interviews, and one week of hands-on work experience in a retail setting. This work readiness programme aims to enhance the employability of young individuals.
Qualifications:
- Grade 12 or equivalent
- Age between 18 to 33 years
- South African applicant
- Unemployed status
- No criminal record
Required Skills and Experience:
- Excellent customer service abilities
- Communication skills, with fluency in English (additional languages are beneficial)
- Tenacious and high-energy approach
- Highly motivated and target-driven
- Previous retail experience is advantageous
Key Responsibilities:
- Provide exceptional customer service to ensure a great shopping experience:
- Assist customers in finding the goods and products they are seeking
- Address customer queries and handle complaints effectively
- Cashier duties:
- Process cash and card payments
- Handle lay-by transactions
- Process customer refunds
- Report discrepancies and problems to the supervisor
- Maintain accurate till balancing
APPLICATION PROCESS:
